We support FedEx, UPS, and DHL payments. All transactions are securely protected through encryption technology.

The shipping cost depends on your delivery address. You can view the shipping details on the checkout page. thank you.

If your checkout page shows "Duty Free Shipping" as the shipping method, you will not need to pay any additional customs duties.

We offer multiple modes of transportation to ensure that you can choose the option that best meets your needs and schedule. The following are common transportation methods we provide: standard transportation, expedited transportation, next day delivery, international transportation, express delivery service

The spot models in our US warehouse will be shipped directly from the warehouse within 1 to 2 days; Otherwise, it will be shipped from China within 7 to 10 days. You can track your order through the 'Order Status'. If you have any questions, please contact store@minisforum.com (Note: The above rules do not apply to hot selling and pre-sale products.)

Once the order is processed and handed over to the shipping carrier, we will not be able to modify the delivery address. Please ensure that the address provided during checkout is accurate to avoid delays or incorrect delivery.

Generally speaking, we only accept returns or exchanges of unused and unopened products. Used or opened goods cannot be returned unless they have defects or quality issues.

1) Orders can be cancelled before the product is shipped or produced. However, the platform will charge a 2% handling fee.2) If the product has already been shipped, the customer will not be able to cancel the order unless they bear all the costs of returning the package and the 2% platform handover fee for the goods.3) If you apply for a refund within 7 days after receiving the goods, we will provide a full refund. However, the refund amount may be affected by exchange rate fluctuations, resulting in exchange rate losses. This is beyond our control, please understand.4) Returns are not accepted within 7 days of receiving the goods, unless there are quality issues. If a return is required, a 15% depreciation fee will be deducted from the customer's account as the returned equipment cannot be resold.

Please contact our customer service for a return or exchange. Our customer service will allocate a return warehouse for you based on the condition of your product.For DOA devices, we will bear the shipping cost for returning the equipment. Please provide feedback to us within 24 hours of receiving the product. Our customer service will process your return as soon as possible.Please note that unless it is a DOA situation, we do not bear the shipping cost of the package.

There are three ways to track your quick checkout order.1. Track your order in your personal center. Please rest assured that once you associate your PayPal account with your MINISFORUM account, the tracking information will be clearly displayed in your personal center.2. Click the "Order Status" button to track your package. Please rest assured that once you submit your order number and MINISFORUM account, we will immediately send an email containing tracking information.3. Website tracking: DHL http://www.dhl.com/en/express/tracking.html

You can submit the form directly or call our customer service hotline. For more information about customer support, please refer to 'Contact Us'.

Yes, MINISFORUM can ship globally. The freight and transportation time depend on the chosen mode of transportation. For more information about transportation, please refer to our shipping instructions. If you have any questions, please feel free to contact our customer service at any time.